(Hybrid) IT Support

Sky Root Nusantara · 📍 Sukabumi, Jawa Barat · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
Sky Root Nusantara is seeking a skilled and dedicated IT Support professional to join our team in Sukabumi, Jawa Barat. This hybrid role offers a competitive salary package and the opportunity to work in a dynamic and innovative environment. As an IT Support specialist, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing technical assistance to our employees. If you are passionate about technology and have a strong customer service orientation, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Provide level 1 technical support to end-users, including troubleshooting hardware and software issues.,Install, configure, and maintain computer systems, networks, and software applications.,Monitor and maintain the performance of IT systems and networks.,Assist in the implementation of new IT systems and technologies.,Document and maintain IT procedures and policies.,Provide training and support to end-users on the use of IT systems and applications.,Assist in the management of IT assets and inventory.,Work with the IT team to resolve complex technical issues.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 2 years of experience in IT support or a related role.,Strong knowledge of Windows, macOS, and Linux operating systems.,Proficiency in networking technologies and protocols.,Experience with IT support tools and software, such as ServiceNow, Jira, or similar.,Strong problem-solving and troubleshooting skills.,Excellent communication and customer service skills.,Ability to work independently and as part of a team.

🛠️ Keahlian

Technical skills: WindowsmacOSLinuxnetworkingIT support tools.Soft skills: Problem-solvingcommunicationcustomer serviceteamwork.
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